FAQ
CARE INSTRUCTIONS
All items are made with a wool blend yarn, acrylic, merino wool or wool, unless listed otherwise. Please hand wash your knits with a gentle detergent or wool wash with care, cold water, and lay flat to dry. Never wring items, it can cause the wool to felt.
All Ellikin tags are removable, so you can wash your items.
Please do not submerge the faux fur poms. If your pom detaches, detach before washing. If pom gets wet, let air dry and then fluff with a hair dryer.
WHAT IF MY PACKAGE IS LOST OR SAYS ITS DELIVERED AND ITS NOT HERE
Please check the address you provided to us is correct. If it is, you can always check with neighbors to see if it got delivered there. Still no luck, wait a few days and see if it shows up. Sometimes it can be on the USPS truck. Still no package? Then send us an email at Ellikinknits@gmail.com with your order and tracking number.
CUSTOM ORDERS
We would love to work with you on your custom order! Just send us an email at Ellikinknits@gmail.com, with what you would like. For example, if you would like a Black Etta Beanie with a Black faux fur pom, email us that. Pictures are always great too!
WHAT TYPE OF YARN DO YOU USE?
We use a wool + acrylic blend yarn on most of of our standard line. We do use some acrylic yarns upon request. We also use 100% Peruvian wool and Merino wool in our luxury lines. All items are listed with what fiber is used.
WHOLESALE
Interested in stocking Ellikin Knits at your location? Send us an email at Ellikinknits@gmail.com with what you would be interested in selling. We can provide you with a catalog and pricing.